April 14, 2021 | Now available on-demand

2021’s Hottest Topics for MSPs – Discussed in Three Panel Talks

Build a High-Margin, Low-Risk MSP Business in 2021

Customer requirements for managed services are changing rapidly in response to the pandemic, new remote work challenges, and the urgent need to build a more efficient service desk with automation. Learn how to quickly build a new MSP or elevate your existing MSP business and services mix to meet these new demands, grow revenues and simplify renewals, and evolve into a more profitable, competitive MSP business model in 2021!


Hear from Thought Leaders including

Kenny Tay Photo
Kenny Tay
Founder, Cloudable Solutions
Dean Calvert  Photo
Dean Calvert
CEO of Calvert Technologies
Chandra Kant  Photo
Chandra Kant
Co-founder, Akulmach Technologies
Cam Wayland Photo
Cam Wayland
Director, Channel Dynamics Pty Ltd
Rudy Setiawan Photo
Rudy Setiawan
CEO, Wowrack Indonesia
Chan Kee Siak Photo
Chan Kee Siak
Founder and CEO, Exabytes Group
Pasha Ershow Photo
Pasha Ershow
Acronis SVP, APJ & MEA Sales and Global Channel
Amy Luby Photo
Amy Luby
Channel Chief Evangelist, Acronis
William Toll Photo
William Toll
Head of Product Marketing, Acronis
James Slaby Photo
James Slaby
Director of Cyber Protection, Acronis
Yew Hoong Chia Photo
Yew Hoong Chia
Senior Solutions Engineer

Why attend?

Amplify Your Skills and Experience with the Right Processes

In this panel-only virtual conference, MSPs will learn from experts on how to navigate the path forward in 2021. From three panels of experts, you’ll learn how to lower your supply-chain risk from cyberattacks, build a more efficient, automated service desk operation, and package your MSP offerings with high margins, not high costs.

See the path ahead, learn from successful MSP entrepreneurs, and leave with best practices from leading channel and cybersecurity experts. During this virtual conference, you’ll learn how to:

  • Start a profitable MSP business or evolve an existing one with strong remote-work support services
  • Deploy a cyber protection services suite with high margins and low risk
  • Automate and optimize your IT service desk operations


Agenda SGT
12:00 – 12:10


Housekeeping notes and agenda overview

12:10 – 12:45

Panel: How to Make the Leap into a New MSP Business

+ Live Q&A session

12:45 – 01:20

Panel: Cyberthreats Are Increasing Rapidly – Learn How to Assess the Risk from Your Own Supply Chain

+ Live Q&A session

01:20 – 01:30

Brief Demo

01:30 – 02:00

Panel: How to Increase Your Margins AND Client Satisfaction with Better IT Service Desk Management

+ Live Q&A session