How MSPs survive and thrive in an uncertain economy

Erick Simpson is one of the most sought-after technology business and channel improvement and transformation experts in the IT industry. He is a strategic technology business and IT channel transformation specialist experienced in providing planning, guidance, assessments, and critical feedback to make smart decisions in building or improving technology businesses and IT channel programs and their performance. Erick has authored over 50 business improvement white papers and best practice guides and four best-selling books, and is recognized as one of the top influencers and thought leaders in the IT industry. Leveraging over three decades of experience, Erick has served as an Enterprise CIO, VAR, MSP, Vendor, Educator, Advisor, Speaker, Consultant and Advocate for his clients. He is highly sought-after as one of the leading Security, Cloud, and Managed Services business improvement and transformation experts in the industry and has worked with dozens of MSPs and Vendor clients on both the buy and sell-side of the M&A process. He Co-Founded, developed, and sold one of the first “Pure Play” MSPs in the industry, and co-founded MSP University. He is the creator of the MSP Mastered® Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies Vendor and Channel Program maturation for strategic growth.

Amy is an IT Channel Evangelist at Acronis. Amy brings a track record of success to Acronis as a successful leader and entrepreneur in the IT Services Channel, with an extensive record of achievement in Channel Sales program development and recruiting IT solution providers. She has strong technical expertise and domain knowledge in the rapidly evolving global managed, cloud and security services marketplace and a proven track record in creating profitable managed and cloud product portfolios, developing profitable Channel sales operations, increasing revenue quickly, and exploiting untapped market opportunities. Amy is founder and moderator of the global SMB Managed Services Community with 3000 active global SMB MSP reseller members. Amy is also a proven entrepreneur and pioneer in the IT services industry having founded and built one of the first Managed Services Providers (MSPs) in the country and then expanded that into one of the first Master MSPs, defining that business model in the process.

Stephen is passionate about technology and innovation. During his career, he has held various roles in: Sales, Sales Engineering and Professional Services; with a focus on SaaS based solutions for multiple market segments and verticals. Primarily focused on technical engagements to discover and understand the partner requirements and provide solutions.

Jeff has worked in technology for his entire career and been knee-deep in the hosting and service provider space for 17 years. His career has covered all the angles – from hardware, software, and hosting, to the cloud while working in large enterprises, small startups, and the in-betweens. He specializes in messaging, human behavior, economics, and “solving the human puzzle” of marketing and communications. At Acronis, his mission is to make the Hosting Service Providers (HSP) space safer and more profitable. He’d love to meet you, so come up and say hello.